Privacy of information
We assure complete confidentiality of all customer and project related information. The details will not be sold, shared, discussed or rented to any third party service vendors for any commercial means. All correspondence by interGraphics will be in complete accordance to the consented services.
All pricing details are primed in complete accordance to the production, marketing and support costs. Pricing may vary depending upon the scope of work, project timeline, additional requirements and final deliverable. Complete details for pricings will be shared through the NDA document.
100% Satisfaction Guarantee & Revision Policy
Any service or product purchased from interGraphics guarantees unlimited revisions to clients by which a customer can request as many changes as required until satisfaction is fully attained. Any revisions post artwork finalization will be subjected to an additional charge depending on the nature of required changes.
interGraphics guarantees complete customer satisfaction offering unlimited revisions on all of our services; which allow you to have infinite attempts to revise your artwork without any additional charges.
Order refund shall be entertained on the following terms:
- Any charges duplicity subjected to processing issues, miscommunication in terms of complex service design requirements not in accordance to the selected package, noncompliance to the delivery policy will subject to your order amount to be refunded.
- With our complete brand packages having multiple design services; any specific service cancellation included in the package shall be entertained before design execution of that segment. In case of final product, delivery of a few of the services from the package, charges shall be deduced for those products from the refund amount.
- Noncompliance of product delivery in fulfillment to the service committed at the time of order placement will require the customer to provide documented evidence of the deal to qualify for a refund.
- interGraphics shall have complete rights over the artwork used in the process of delivering the service after order cancellation and if the customer is found to be using elements from that order, he/she shall be subjected to penalty.
- A 10% processing fee will be deducted on every issuance of refund. A period of 10 to 15 business days from the time of refund request will be required for the issuance. All requests for refund shall be communicated through the assigned account area. All concerns subjecting to refund shall be specified with the request.
- No refund requests shall be entertained after product finalization.
Approved artwork shall be delivered to the customer to the earliest possible. Expedite delivery will subject to additional charges.
Ownership rights of final product
interGraphics guarantees complete ownership of finalized artwork to its customers. You will have complete ownership rights on the product that will be approved per package.
interGraphics shall not be liable for any use of the finalized deliverables. The website may have linked content to third party which is not interGraphics’ responsibility to be customized in any manner. The deliverables are provided as it is and no way associate or represent any individual to the entity.